FAQs

• How soon can you ship my order?

We make all of our sculptures by hand as orders come in. Production times can vary, especially during holidays. Please email us and check if your order is time sensitive. After pieces are made, and once an order is shipped within the U.S. the average delivery time is 6-7 days unless you choose Priority Mail 2-3 day delivery. "Studio Seconds" can ship out within 1-2 business days.

• Can you rush my order?

Depending on our workload, we may be able to expedite your order. There is a charge of $10 to move an order through more quickly. Email us and check and see if it's possible. We can add the charge after you place an order.

• Can you track my package?

Yes, we use USPS and all packages are trackable. Email to request a tracking number.

• Do you ship internationally?

YES! We ship all over the world. As you go through the order process you can choose your shipping rate from the available services.

• When will my credit card be charged?

When you place an order there is an option to ask to be contacted for your credit card information to be charged when the package is shipped. Otherwise, it is charged when you place your order.